24/7 Fast Proactive Support!
Reason 6: Fast 24/7 proactive support
Yes, it's true. No matter which hosting package you choose, you will receive a guaranteed response from one of our UK-based technicians within just 1 hour - 24 hours a day, 7 days a week, day or night.
Simply submit your query online, and we will be in touch within the hour to start solving any issue you may have.
Our support team is UK-based, friendly and eager to help with all of the knowledge required. We won't baffle you with any jargon, but we'll do what we can to solve any issues. Whilst more in-depth enquiries may take a little longer to deal with, rest assured that we'll responsd to any support request within the hour. Plus, most of the time, it isn't even a full hour. Usually it's a lot less!
Proactive server monitoring
Proactive means that we actively monitor all our servers 24/7. Systems continuously check server functions, and in the event of a problem affecting the service, our team will be immediately notified so we can deal with it as quickly as possible. Proactive server monitoring like this means that we can often resolve potential issues well before they have even caused any problems.
Genuinely great support - we love it and our clients love it
When you combine rapid 24/7 support with proactive server monitoring, you can see that we'll never leave you in the lurch. Just look at what some of our clients have said about it:
"I used PAC for 3 years for both personal and business use, they are simply fantastic, tickets raised are usually solved within minutes! Great all round service" - Antoine Cutayar on 08/11/2011
"And when I did get stuck and needed to ask a technical question, their customer care team came back to me instantly several times with really helpful, and polite, answers" -
They say 24 hour support and they mean it. I have both family and friends now hosting with them and can't praise them enough" - Steve Truman on 05/06/2011
"Out of all the hosting providers I've been with, PAC Web Hosting has to be the best! The staff are extremely polite, and support response time is unparalleled!" - Reptile Breeder Game on 05/05/2011
Let's add this to the list. We now have powerful UK-based hosting, low prices, a free domain, free regular backups, a free anti-spam system, a free 259 application auto-install feature, a free website builder and free 24/7 proactive support with a guaranteed response within just one hour!
To get all of this within minutes, just click the button below to order your hosting.
