Create a New Account
Posted by Matthew Jeffels, Last modified by Matthew Jeffels on 31 October 2016 03:18 PM

Create a New Account

This interface allows you to create new cPanel accounts for your server. 

Domain Information

The Domain Information section allows you to define the basic user information for an account.

Enter the domain name for the new account in the Domain text box

Enter the username for the new account in the Username text box.

You must enter a unique username for the user that contains 16 characters or fewer.
The username can only contain letters and numbers.
The username cannot start with a number or the string "test".
If you plan on using MySQL or PostgreSQL as a database engine, the first eight characters of the user name must be unique on the system to prevent issues with database prefixing and account transfers. However, this restriction does not apply to servers that run MariaDB.

Enter and confirm the password in the appropriate text boxes. Make sure this is a strong password, the password generator will autmatically generate a strong password for you.

Enter the main contact email address for the new account.

In order to edit package options manually, select the "Select Options Manually" checkbox. This will cause the 


This section allows you to assign a package to the new account. A package defines the account's limitations. For example, a package can determine how much disk space the new account can use or how much data the new account can transfer.

You can use the Choose a Package dropdown menu to assign an existing package. If you are unsure of the limitations that a package will assign, hold your cursor over the magnifying glass icon to view the package’s configuration.

To edit package options manually, select the "Select Options Manually" checkbox.  This will cause another section to appear below this that will allow you to select the restrictions of this new package.

If you want to save these settings as a new package you can select the "Save manual settings as a Package" checkbox. You will then need to enter a name for the package.


 The setting section allows you to select some of the genral options available to the account.

You can choose the Theme of the cPanel interface from the drop down.

In addition you can choose the locale of the account.

Reseller Settings

Resellers will sell cPanel accounts that your server hosts. Resellers own the accounts that they create, and can modify these accounts in their own WHM interface.

This section allows you to make the account a reseller by selecting the "Make the account a reseller" checkbox.

In addition you can select to allow the new reseller to own the account, by selecting the "Make the account own itself" checkbox. This setting will allow resellers to modify their own hosting packages, which include the quotas and limits for accounts they make. It also causes the system to log the bandwidth usage to that reseller’s account, rather than to the "root" account.

DNS Settings

The DNS Settings section allows you to enable the new account's DKIM and SPF records. This section also allows you to configure which nameservers the new account's domain will use.

To enable DKIM and SPF email authentication on this account, select the checkboxes that correspond to those settings.

Use the nameservers specified at the Domain’s Registrar.

Select the Use the nameservers specified at the Domain’s Registrar checkbox if a different server will host the nameservers for this account. This allows the new account’s domain to begin to propagate.

Overwrite any existing DNS zones for the account;
Click the Overwrite any existing DNS zones for the account checkbox to check for DNS zones that may conflict. If the system finds a conflict, it overwrites the existing DNS zone, so that the new account’s domain can propagate.

Mail Routing Settings

The Mail Routing sections settings allow you to specify how mail should be routed for the new account. You can select from one of the following;

Automatically Detect Configuration - This setting will cause the server to automatically detect which setting to use. It is recommended that you select this setting.
Local Mail Exchanger - This will allow the account to accept mail locally for the new domain.
Backup Mail Exchanger - This account will configure the server to be a backup mail exchanger for this domain.
Remote Mail Exchanger - This setting will cause the account to not accept mail locally for this domain.


Matt Jeffels
PAC Web Hosting

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