Web Hosting FAQs
Posted by Paul Nesbitt on 23 May 2016 01:58 PM

Frequently Asked Web Hosting Questions

Web Hosting FAQs

There are many things you need to take into account when choosing your perfect web hosting package to ensure you get the right deal that meets the needs of your business. So to help guide you in choosing the package that’s right for you, we at PAC WebHosting have answered some of the most common questions to ensure your business maximises its potential on the web.

What is web hosting?

Over £110bn was spent online in the UK last year so, with that figure set to rise year-on-year, can your business really afford not to have a presence online?

Having a professional website that meets the needs of your customers is essential to the success of any business – it makes your product or service accessible to a global and local audience 24/7.

A website is a collection of pages, images, videos and HTML files that are linked together, so when a customer types your domain name into a search bar, they are greeted with a fully functioning site that allows them to find out more about the product you’re offering. However, for this to work, your website’s files need to be stored somewhere.

Files are stored on a server, which is a high-speed computer that can make your website viewable from anywhere in the world. It can handle large volumes of traffic and boasts a high-speed internet connection.

Essentially, by purchasing a web hosting package from us, you are buying space on one of our servers that will help give your business a global presence.

What kind of servers do PAC WebHosting offer?

Here at PAC WebHosting, we specialise in VPS (Virtual Private Server) hosting and Dedicated servers. Our servers can accommodate numerous websites. However, to ensure your website remains fast, responsive and reliable, we run our VPS infrastructure to the very highest standard. We do not overload our servers, ensuring your website will operate to its maximum potential and remain fully responsive even if faced with high volumes of traffic.

We have four VPS hosting plans for you to choose from, depending on the needs of your business. Plans start from just £39.99 per month and boast a range of great features as standard:

  • 24/7 support
  • Seven days of backups
  • cPanel and WHM licenses
  • Fully customisable server space
  • Setup and security included in the price and ready to use right away

What’s the difference between Shared Hosting, VPS and a Dedicated Server?

When choosing the right web hosting package for your business, you will come across a wide range of server options, so it’s important to understand the requirements of your online business and the direction you want it to go in the future before you make a decision.




Shared hosting

Shared hosting is commonly used by small companies who are just starting out online. Every customer will have access to the same resources (RAM, CPU, etc.…) and requires minimal amounts of technical knowledge because your control over your own server space is very limited.

However, as your online presence and product demand grows, your site will begin to drain the resources from other companies sharing the space – so this is when moving up to a VPS server is ideal.


In VPS hosting, each website is based on a central server, but each gets their own virtual compartment in it that’s filled with software to make the website work.

You will still share resources such as bandwidth, CPU, and RAM but you will have full control over the upkeep of your site, meaning some technical knowledge is required before you upgrade, and as the hardware the server is based on is more sophisticated, the performance of your site will improve dramatically.

Of course, the benefits this server brings does make it a more expensive option than Shared hosting.

Dedicated servers

Dedicated hosting is ideal for businesses who anticipate very high traffic. It’s the most expensive option, but you will have access to a full server without having to share resources with other sites. You will be able to fully customise your server space to meet the needs of your business, in terms of RAM and CPU.

Dedicated hosting also brings enhanced security features, making it perfect for banking and e-commerce sites who are dealing with sensitive financial information.

Do I need to choose Windows or Linux hosting?

With over 67% of the market share, Linux is by far the most popular operating system used for web hosting. Because of its dominant share of the market, Linux comes with more features that web designers would expect to have access to, as well as full functionality with WordPress, Drupal Joomla and Magneto, so unless your website is going to use Windows-specific applications, Linux could be the best option for you.

Windows-specific applications:                                          

  • ASP Classic                                                                  
  • Microsoft SQL Server
  • Visual Basic Development
  • C#

Linux-specific applications:

  • SSH
  • Scripts for Apache modules
  • Linux is also considered the perfect choice for those wishing to run PHP, Python or Perl scripting.

Another factor to take into consideration when choosing the option that’s right for your business is the control panel you wish to use.

Linux servers operate using cPanel, Famed for its ease of use and being the most full-featured system on the market, cPanel is available on all of our Linux-based hosting plans.

What’s the difference between Linux and Windows hosting?

File names are a significant difference between the two options. Linux uses the .html file extension while Windows uses the .htm extension.

Linux file extensions are also case-sensitive, which can affect the performance of your website. You can, under Linux, have two file extensions of the same name in the same directory; home.html and Home.html, for example.

Because of the case change, each option represents two different pages on your site, making it vital that your customer types in the right version to get to where they want to be on your site.

Error messages can appear if your customer enters the wrong case and types an address into the search bar that doesn’t exist in your file directory.

This is not a problem on Windows as it is not case-sensitive, so your customer will be taken to the same page regardless of the case they use.

If you are unsure on what option would suit your business, please do not hesitate to contact us.

Can I use PAC WebHosting to set up my own web hosting business?

You can take advantage of one of our unique Ultimate Reseller packages to help you get your very own web hosting company off the ground.

Your new web hosting business will be placed on its very own server, given its own resources and given its own IP address, making it fully independent. However, we can also take care of the server side of your business, meaning little technical knowledge is required, allowing you to focus on getting the most out of your online presence.

On each plan you will be given:

  • A free domain name
  • Two SSL Certificates
  • A license to cPanel and WHM
  • An unbranded WHMCS license to make invoicing and billing easier
  • White label setup – no PAC WebHosting advertising will be on your site, you have full control over how your site will look, allowing your brand to take centre stage
  • And so much more!

You will work with a dedicated Account Manager, who will offer you continuous support and help you with the running of WHMCS, WHM, ENOM and cPanel.


Will I have access to support once my plan starts?

We have been hosting websites since 2007, and we know that, in the digital age, problems can occur at any time of the day. That’s why we offer you 24/7 technical support when you purchase any of our plans to make the journey of setting up a business online as stress-free as possible so that you can concentrate on the really important things.

How easy is it to migrate my website to PAC WebHosting?

Migrating over to PAC WebHosting could not be easier. We will take care of the process for free, so contact us today to find out how we can help you.

If you’d like to transfer your domain name to PAC WebHosting, we have created a step-by-step guide on how to complete the process.

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